PRIVACY POLICY

Information We Collect: We collect personal information you provide during account creation and booking, including name, email, phone number, and date of birth. During the medical intake process, we collect health information including medical history, allergies, medications, and current symptoms.

How We Use Your Information: Personal information is used to provide our services, communicate about appointments, and ensure your safety during treatment. Health information is used exclusively for clinical decision-making by your licensed medical provider.

Health Information Protection: Your health information is treated with the highest level of confidentiality. It is accessible only to the clinical team providing your care. Gym owners, gym staff, and non-clinical APEX personnel do not have access to individual health data.

Payment Information: Payment processing is handled by Stripe. APEX Recovery IV does not store credit card numbers or sensitive payment data on our servers.

Data Sharing: We do not sell, rent, or share your personal or health information with third parties for marketing purposes. Information may be shared with medical providers involved in your care, payment processors for transaction completion, and as required by law.

Data Security: We implement industry-standard security measures to protect your information, including encryption in transit and at rest, access controls, and regular security assessments.

Your Rights: You may request access to, correction of, or deletion of your personal information by contacting us. Note that health records may be subject to retention requirements under applicable law.

Notifications: Appointment notifications will never contain health information. Notifications use generic language such as "Your APEX appointment has been updated. Log in to My Corner for details."

Contact: For privacy-related inquiries, contact our privacy team through the Contact page.